eBridge Help Desk | Research Systems

MCW eBridge Help Desk

The eBridge Help desk provides technical knowledge, services, and solutions to support the technology needs of MCW faculty, staff, and students for research applications and funding applications.

Contact eBridge Help Desk

Available Monday - Friday, 8 a.m. - 5 p.m.

Submit Help Request
Get eBridge Support 24/7
Issues Outside of eBridge

Submit Help Request

Please have the following available:

SmartForm ID Number
AUA0001234, PRO0001323, IBC000123222, etc.

Location in eBridge
Activity, Workspace, SmartForm, Section/Page Number, etc.

Problem/Issue
Error message, screenshot, etc.

Get eBridge Support 24/7

Need a quick answer? Visit the eBridge online knowledge base for 24/7 access to eBridge Support Guides and FAQs.

Visit Support Pages

Issues Outside of eBridge

For technical needs outside of the eBridge application (i.e. login issues, email/Outlook, Microsoft applications, desktop issues), please contact MCW Information Services.

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